Finnish customers: Roskapostin käyttöehdot
At Creamailer, we are committed to upholding the highest standards in email marketing. Since our inception in 2011, our platform has facilitated the delivery of over 500 million messages, helping businesses, government entities, universities, cities, unions, and organizations across various industries connect with their audiences.
We understand the importance of delivering relevant, permission-based content to recipients and take a firm stance against spam. To ensure the best experience for our users and their audiences, we adhere to the following best practices:
Creamailer strictly prohibits the sending of unsolicited emails (spam) through our platform. Our users are required to adhere to all applicable laws and regulations, including the CAN-SPAM Act, GDPR, and other global anti-spam laws.
All emails sent through Creamailer must be based on explicit permission from recipients. Users must ensure that they have obtained clear and verifiable consent from recipients before adding them to their email lists. We recommend using double opt-in methods to confirm the recipient's consent.
To maintain the highest standards, Creamailer continuously monitors email performance, including bounce rates and spam reports. Accounts with high bounce rates or spam complaints are flagged for review and may be suspended or terminated if they are found to violate our anti-spam policies.
We take every complaint seriously. Any reports of abuse or spam sent to abuse@creamailer.fi are thoroughly investigated by our team. If a user is found to have violated our anti-spam policies, appropriate action is taken, which may include account suspension or termination.
Users are encouraged to regularly clean and update their email lists to remove inactive or invalid addresses. This helps reduce bounce rates and improves overall email deliverability. We also recommend segmenting email lists to ensure targeted and relevant messaging.
All emails sent through Creamailer must include clear and accurate information about the sender. This includes a valid "From" address, which should reflect the identity of the person or organization sending the email.
Every email sent through Creamailer must include a clear and easy-to-find unsubscribe link. Recipients who choose to opt-out should be immediately removed from the mailing list to ensure compliance with legal requirements and to respect their preferences.
Creamailer ensures compliance with international email marketing standards and regulations. This includes adhering to the rules set forth by governing bodies and working with industry leaders to stay updated on the latest best practices.
We provide our users with resources, guidelines, and support to help them understand and implement best practices in email marketing. This includes one-on-one consultations to ensure that our users are equipped to run successful and compliant email campaigns.
We are committed to continuously improving our platform and practices to provide the best possible service to our users. We actively seek feedback from our users and stay informed about industry trends to ensure that we remain at the forefront of email marketing best practices.
Contact Information
If you have any concerns about spam or abuse on our platform, please contact us immediately at abuse@creamailer.fi. We take all reports seriously and will take appropriate action to address any issues.